Refunds
Before you return any items we would appreciate it if you contacted us to see if there's a simple way in which we can help you be happy with your purchase. You can reach us at UnusualEarrings [!at] gmail.com or 562-355-9909. Should the need arise here are our policies regarding:
Returns and Exchanges:
We expect that you will be delighted with your purchase but if for any reason you are not pleased, return the item within 30 days of your order and we will refund your purchase in full. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We are also happy to exchange a piece for a different item. This is slightly more complicated because there may be a price difference, but send us an e-mail and we will do our best to make it happen.
Return Instructions: If you have the original padded mailing envelope that your order was shipped in, simply reuse it. Paste a new label on the "recycled" padded mailing and send the package to the above address via first class U.S.P.S. mail with delivery confirmation. You can track the package online. Be sure to include a note or a copy of the receipt. We will refund your purchase in full upon receiving the return package as long as the earrings are still in their original good shape.
Returns and Exchanges:
We expect that you will be delighted with your purchase but if for any reason you are not pleased, return the item within 30 days of your order and we will refund your purchase in full. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We are also happy to exchange a piece for a different item. This is slightly more complicated because there may be a price difference, but send us an e-mail and we will do our best to make it happen.
Return Instructions: If you have the original padded mailing envelope that your order was shipped in, simply reuse it. Paste a new label on the "recycled" padded mailing and send the package to the above address via first class U.S.P.S. mail with delivery confirmation. You can track the package online. Be sure to include a note or a copy of the receipt. We will refund your purchase in full upon receiving the return package as long as the earrings are still in their original good shape.